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Privacy Policy
Last updated: 30 July, 2025
CRUV DIMENSION PVT. LTD. ("CRUV," "we," "us") respects your privacy and is committed to protecting it. This Privacy Policy describes how our product, Aevis ("App"), uses your Gmail data through Google OAuth for IMAP access.
1. Limited, Purpose-Bound Access
Aevis requests Gmail IMAP access strictly to enable critical features such as reading and processing emails required to complete automated insurance workflows. This access is ephemeral and session-based — we do not store, log, or index your emails on our servers.
2. No Data Retention or Sharing
We do not save, cache, or share your Gmail content (emails, attachments, metadata, or login credentials). All access is real-time and used solely for executing specific user-initiated actions.
3. Google OAuth Compliance
Authentication is handled via Google OAuth 2.0. We never access your password and rely on Google’s secure token-based system.
4. User Control
You can revoke Aevis’s access to your Gmail account at any time via your Google Account Permissions. Note that doing so may disable certain App features that rely on email integration.
5. No Ads, No Profiling
Aevis does not use your Gmail data for advertising, analytics, profiling, or any non-operational purpose.
6. Compliance with Google API Services User Data Policy
Aevis adheres to the Google API Services User Data Policy, including the Limited Use requirements.
If you have questions or concerns about this Privacy Policy, please contact us through appropriate legal channels.
Effective Date: July 30, 2025
CRUV DIMENSION PVT. LTD. ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our WhatsApp chatbot, Aevis ("App").
By using our App, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not use the App.
1. Information We Collect
We collect the minimum information necessary to provide and improve our service. This includes:
Information You Provide: Your name, WhatsApp number, and the content of your messages when you voluntarily interact with the App.
Service Data: We automatically collect your IP address and usage data (such as interaction times) to maintain and improve our service's functionality and security.
2. How We Use Your Information
We are committed to using your information responsibly and solely for the following purposes:
To operate and deliver the Aevis chatbot service.
To respond to your support requests and questions.
To monitor and analyze usage to improve your experience.
To maintain the security and integrity of our App.
To comply with legal obligations.
3. Information Sharing and Disclosure
We do not sell, rent, trade, or share your personal information with any third parties for advertising or marketing purposes. Period.
Your information will only be disclosed in the following limited circumstances:
To Comply with Law: If we receive a legal request (such as a court order or subpoena), we may disclose information if required by law.
To Protect Rights: To protect our rights, property, and safety, or that of our users and the public.
4. Data Security
We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the data you provide, please be aware that no security measure is perfect or impenetrable.
5. Data Retention
We retain your information only for as long as is necessary to provide you with the App's services or to comply with our legal obligations.
6. Your Privacy Rights
You have the right to request access to the personal information we hold about you and to ask that your information be corrected or deleted. To make such a request, please contact us using the details below.
7. Policy for Children
We do not knowingly collect information from or market to children under the age of 13. If you believe we have inadvertently collected such information, please contact us immediately so we can take corrective action.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this policy. We encourage you to review it periodically.
9. Contact Us
If you have any questions or comments about this Privacy Policy, please contact us.